Fairmont Pacific Rim, Vancouver hotel review: Every aspect of service is five-star

The room

My "Signature Ofuro Room" is spacious, with a comfortable king-size bed, large desk, two leather armchairs and ample storage space. The bathroom of this particular room is enormous, decked out in grey marble with a large shower and vanity sink, but the highlight is the deep, Japanese-style spa bath. The bathroom overlooks the harbour, allowing you to sit in the spa and watch the float planes, ships and birds as they come and go.

Though I have seen similar offerings in other countries, the hotel says it is the first in Canada to offer room controls and services through an iPad, which can control the lights and blinds, as well as make requests from guest services.

Speaking of which, the cleaners do an exceptional job, not just making the bed and hanging towels, but tidying up everything from my toiletries to putting the items I'd left on the bedside table into a compartmentalised tray. Wi-Fi is not included and carries a hefty daily fee – unless you're a member of Fairmont parent Accor's Le Club loyalty scheme, which is free to join.

The food

With its abundant seafood and multicultural population, Vancouver is one of Canada's great food cities. This is apparent at Botanist, the hotel's signature restaurant, which offers an inventive range of dishes making use of local produce. It's hard to go past the butter poached lobster with acorn squash and fennel, but I opt for dry-aged duck breast with quince, carrots and a confit duck leg roulade. It's rich and delicious.

There's also a creative cocktail list filled with amusing names, such as Rye 'N' Reynolds, a tribute to the Vancouver-born Hollywood star. Botanist is not cheap, but you get what you pay for and it's considered one of the best restaurants in the city. See botanistrestaurant.com

Stepping out

If you're new to Vancouver a great way to get a taste of the city is through a cycling tour. It's a bike-friendly city with plenty of separated lanes. Cycle City Tours, a short walk from the hotel, can take you out of the city itself and into beautiful Stanley Park.

On stops along the way, the guides will explain the history of the city, its original First Nation inhabitants, as well as the flora and fauna of the park itself (there are various animals living in the park, including a family of beavers at the aptly named Beaver Lake). See cyclevancouver.com

If you prefer to make your own way, the hotel offers stylish BMW bikes for guests free of charge (charges apply if you want to use an e-bike).

The verdict

The Fairmont Pacific Rim offers everything you could want in a luxury hotel, with stylish environs and impeccable service.

Essentials

Rooms at the Fairmont Pacific Rim start from $C549 per night.

See fairmont.com/pacific-rim-vancouver/

Highlight

The cleaners went so far as to take the loose change I'd spread on the desk and neatly pile it into a stack. That attention to detail is hard to find these days.

Lowlight

In-house restaurant Botanist also serves breakfast but hotel buffet fans may be disappointed to find there's only a la carte options available.

The writer stayed as a guest of Fairmont Pacific Rim and British Columbia Tourism.