More travel insurance claims than ever being rejected

Suffered a loss or an accident during your travels and planning to claim against your travel insurance policy? Make sure your case is as watertight as possible.

Documentation, proof of purchase, images, video, medical and police reports all help build your case. 

That's the message coming through loud and clear from, Australia's most popular comparison website, which has crunched the numbers and exposed a recent spike in the number of travel insurance claims being disallowed.

The analysis of insurance industry data showed 31,000 Australian travellers had their travel insurance claims declined in 2015-2016, up from 24,200 the previous year.

Among the stories revealed by, Kate is a travel journalist who contracted malaria while in Uganda.

The malaria did not show signs until she was on the plane home to Australia.

She tried to claim treatment costs on travel insurance and was told they were not valid as she was treated in Australia, even though it was for a disease contracted while travelling.

Nicola was travelling in Africa when her bags were lost by the airline for three days.

She checked her policy for the amount she would be eligible to claim for lost luggage but when she submitted a claim on her return to Australia she was told they wouldn't cover her expensive malaria tablets because it was classified as "non-essential medication". 


Travelling through the US and planning to visit several national parks? Valid for a year, the America the Beautiful – National Parks & Federal Recreational Lands Annual Pass at $US80 allows entry to all national parks for the driver and passengers in the same vehicle. 

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