Airline review: EgyptAir, Boeing 787-9, economy class, Dubai-Cairo

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Airline review: EgyptAir, Boeing 787-9, economy class, Dubai-Cairo

By Belinda Jackson
Economy class on board an EgyptAir Boeing 787 Dreamliner.

Economy class on board an EgyptAir Boeing 787 Dreamliner.

THE ROUTE

Flight MS913, Dubai to Cairo

THE AIRCRAFT

An EgyptAir Boeing 787-9 Dreamliner. The airline is updating its fleet in order to reduce carbon emissions.

An EgyptAir Boeing 787-9 Dreamliner. The airline is updating its fleet in order to reduce carbon emissions. Credit: Alamy

Boeing 787-9

THE LOYALTY SCHEME

EgyptAir is a member of the Star Alliance which includes Singapore Airlines and Air New Zealand.

CLASS

Economy class, seat 21D

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DURATION

Three hours, 30 minutes, non-stop

CARBON EMISSIONS

The flight generates 0.319 tonnes of carbon emissions for one economy passenger, according to co2.myclimate.org. The airline states that updating its fleet with A220-300s and A320NEOs has enabled it to reduce fuel consumption by 20 per cent and subsequently lower its emissions.

FREQUENCY

The busy Dubai-Cairo route runs up to four times a day, going head-to-head with Dubai's flag carrier, Emirates.

HEALTH

At the time of writing, passengers must wear a mask, carry proof of vaccination and a negative PCR or RAT test. Of course, that may well change by the time you fly, but don't rely on Egyptair's rather information-light website to tell you that.

CHECKING IN

Dubai Airport is as busy as it's ever been, as the queues attest. Everyone's packing heavy, so every check-in requires elaborate negotiation of kilos. It's slow going; use the charm offensive if you're overweight in the baggage department.

THE SEAT

The seat configuration is 3-3-3 and every one of them is full. The antimacassars (those cloths placed on the headrest to catch your hair oil and dandruff) prove to be a handy advertising zone. Today, they're promoting the upcoming Egypt Defence Expo, with pictures of tanks and helicopters in front of the Pyramids. On this aircraft, economy seats have a 31-inch (78cm) pitch and a generous (by industry standard) 18 inch (46cm) width. So loosen your seatbelt and tuck into the generous meals.

BAGGAGE

One piece of checked-in luggage up to 23kg and one piece of carry-on luggage. The weight limit for carry-on is unspecified on the ticket, which may explain why everyone's trying to stuff suitcases the size of King Tut's sarcophagus in the overhead luggage bins.

ENTERTAINMENT

A worthy runner-up in the fight for best safety video, Egyptair's latest offering is inspired by the Pharaonic era – special mention for the guy whose cigarette gets shot with an arrow from a passing charioteer while smoking. (see it here on YouTube) There's a range of Hollywood movies, with a heavy dose of car chases and gun fights.

SERVICE

The staff are charming and patient, especially toward elderly complainants and small children. I only wish they'd stopped the man in the row in front of me from spritzing himself (and everyone in a two-metre radius) with cheap, throat-closing cologne every half-hour. If only he'd show some common courtesy and douse himself in expensive duty-free perfume like the rest of us.

FOOD

You'll never starve on an Egyptair flight – despite a late-afternoon departure on this three-hour trip, we are served dinner. It arrives in a heartbreaking amount of plastic. Inside the blue box is chicken or beef, a chilled white roll, a slab of chocolate sponge, a salad of cucumber and olives, water, a container of mango juice and a triangle of La vache qui rit cheese beloved by Egyptians. The staff even fit in two rounds of tea and coffee on this alcohol-free flight.

ONE MORE THING

Egyptair's English-language website is a stultifying dinosaur designed – it would appear – to dull any of the joy of travel. And that's when it's working.

VERDICT

EgyptAir, which turns 90 this year, doesn't have the bling of its Gulf rivals, but is a worthy alternative that is often cheaper on this busy route to its home country. See egyptair.com

OUR RATING OUT OF FIVE

★★★

Belinda Jackson travelled at her own expense.

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