Cruisers angry as fourth luxury ship banned from New Zealand's waters

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This was published 1 year ago

Cruisers angry as fourth luxury ship banned from New Zealand's waters

By Sue Williams
Updated
Cunard's Queen Elizabeth is the fourth ship to have been hit in the past two weeks with clean-up orders by New Zealand authorities.

Cunard's Queen Elizabeth is the fourth ship to have been hit in the past two weeks with clean-up orders by New Zealand authorities.Credit: Steve Dunlop Photographer

After their dream retirement cruise on the Queen Mary 2 from London to New York was lost to COVID in 2020, Sharon and Peter Clarke instead booked a voyage, with eight friends, to New Zealand's stunning Fiordland on the Queen Elizabeth.

But just 48 hours before their due departure on Saturday, January 7, they were told by Cunard that the ship would no longer be sailing anywhere near either Fiordland or Dunedin – the two highlights of the cruise – because of another case of "dirty hull syndrome".

"We are heartbroken," said Sharon Clarke, 72, a retired university lecturer. "That's exactly why we all booked this cruise, to see those two places. But when we asked if we could postpone until the problem was sorted out, Cunard wouldn't hear of it.

"We've paid thousands of dollars for this cruise but, as compensation, they've insulted us further by offering just US$100 per person to be spent on board while 'enjoying two more sea days'. They must have known about this dirty hull syndrome problem for some time but to have given us such short notice."

The Queen Elizabeth is the fourth ship to have been hit in the past two weeks with clean-up orders by New Zealand authorities around biofouling – high-risk organisms like mussels, oysters, foliose algae, hydroids, tunicates, sponges, crabs and starfish stuck onto the hull - which accounts for 90 per cent of marine pests arriving in their waters.

Recently, the snail-encrusted Coral Princess was cleaned 77 kilometres off the coast of Tauranga and then was allowed to visit New Zealand, whereas the Viking Origin and Seven Seas Explorer were only allowed to stop at approved ports. Now the Queen Elizabeth has also been hit by the same order.

Biosecurity New Zealand environmental health manager Paul Hallett said the Queen Elizabeth had visited approved ports in December, but was instructed to have biofouling removed before subsequent voyages back.

"The current biofouling standards were introduced in 2018, and Biosecurity New Zealand undertakes significant stakeholder engagement to help vessel operators comply with bio-fouling requirements," he said. "As a result, we have seen an increase in proactive management of vessel hulls by operators and in awareness of our bio-fouling rules.

"For context, a total of 6121 international vessels arrived in New Zealand from January 1, 2020, to September 2022. Of these, 6 per cent (377) were issued a notice of direction to address bio-fouling issues."

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A Cunard spokesperson said the [relatively new, given the COVID hiatus on cruising] New Zealand biosecurity requirements are the strictest in the world. "Cruise operators along with the broader shipping industry are adapting to the standard, with a wide variety of commercial ships also requiring additional cleaning to meet the requirements in 2022/23," he said.

"We are dedicated to protecting the communities we visit and we are committed to ensuring that our hull maintenance program meets the standards required in 2023 and beyond."

The company says changes to itineraries are rare, but do happen from time to time for various reasons and port calls are never guaranteed. Compensation is offered at the discretion of the cruise lines.

But Sharon Clarke and Peter, also 72, who organised the trip for their 50th wedding anniversary to cheer themselves up after missing the New York Cunard cruise and suffering severe bouts of illness over the past two years, say it's simply not good enough.

"Milford Sound is one of the most famous attractions in the world, so how can they cancel that part of the trip as if it were almost nothing?" asked Sharon.

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