With slow drip coffee and four pools to choose from, the Sheraton Fiji Golf and Beach Resort has reopened after an extensive two-year, $FJD73 million ($48 million) renovation, touting itself as the largest playground in Fiji.
Located on Denarau Island, its general manager Neeraj Chadha says the staff are most looking forward to welcoming return holidaymakers to the 300-room property.
"The resort has always catered to multiple generations coming here to celebrate their family occasions," says Chadha, who believes that post COVID-19, guests want to stay longer and travel with more purpose in Fiji.
"A lot of our staff remember the guests and have a personal connection with them. We really enjoy that".
Along with three new dining options, a two hectare fruit and vegetable farm has been created to supply the five restaurants and five bars at the Marriott International Group-owned property previously known as the Sheraton Fiji Resort.
New dining options include Tatavu Grill and Bar Restaurant, which features a custom vertical wood-fire grill used to cook most of the menu, and 28g, a new coffee experience featuring organic coffee beans and the slow-drip coffee.
"28g will deliver a coffee experience that Australians can benchmark to the kind that they're experiencing in Melbourne or Sydney," says Chadha.
It's a bold claim, but also reflects the needs of the resort's biggest clientele — Australians account for 80 per cent of the hotel's market.
Facilities include an 18-course championship golf course, synthetic and grass tennis courts, spa, fitness studio and beach; guests also have access to facilities at sister-resort, Sheraton Denarau Villas. Children haven't been left out, with a renovated kids' area, and for older teens, a virtual-reality gaming room.
Also being launched is a "Koro" pop-up night market on-site, which will include local art, performances, handicrafts, and live music to connect guests to the local community.
While the renovations have significantly improved the facilities, Chadha believes it is the staff that ultimately make the difference when it comes to the guest experience.
"We have worked extremely hard to ensure we have best-in-class talent, as well as making sure that the true Bula spirit remains".