The rules around smartphones on planes: What happens when you drop your phone into a plane seat?

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This was published 1 year ago

The rules around smartphones on planes: What happens when you drop your phone into a plane seat?

By Michael Gebicki
Updated
There's a good reason cabin crew won't let you pick up your phone if you drop it.

There's a good reason cabin crew won't let you pick up your phone if you drop it.Credit: iStock

You're strapped in on an aircraft taxiing to the runway and a fellow passenger just a couple of seats away is texting or scrolling through social media posts. The crew don't know – they're all buckled in as well. Does it matter? Happens all the time, possibly on most flights, but if you're worried, there is no definitive proof that any aircraft has fallen from the sky due to illicit smartphone usage. However that's no reason to break the rules.

Chances are we might have developed a close and meaningful relationship with our smartphones over the past two years, but the rule is that personal electronic devices (PEDs) capable of transmitting and receiving signals must be switched to flight mode on board an aircraft. Unless told otherwise by flight crew, PEDs may be used at all stages while on board an aircraft, the so-called gate-to-gate facility.

It wasn't always so. Until 2014, passengers were required to turn off all PEDs until advised, usually after the aircraft had climbed above 10,000 feet. Some grumbled, a few broke the rules. When he refused to stop gaming on his phone after his aircraft had been pushed back from the gate, Hollywood's Alec Baldwin was shunted back to the terminal and offloaded.

Late in 2013, based on a report by the PED Aviation Rulemaking Committee, the US Federal Aviation Administration (FAA) rewrote the rulebook for PEDs aboard US carriers. The committee found that if they were not receiving or transmitting via a cellular network, interference from PEDs was not a threat to the safety of commercial airliners. In response, the FAA decided that airlines could safely expand passengers' use of PEDs during all phases of flight.

The European Aviation Safety Agency quickly echoed the FAA ruling while in Australia, the Civil Aviation Safety Authority recommended that airlines use their own discretion regarding the use of PEDs infight, provided such use did not compromise air safety.

While the restriction on texting and phone calls caused some angst – and a few broke the rules - since the advent of inflight Wi-Fi, the heat has gone out of the argument. Provided you're using the aircraft's Wi-Fi system rather than a cellular connection, you can make calls using Viber or Skype, send WhatsApp messages and amaze your besties with Instagram posts of your aircraft's wing.

The battery problem

The other problem with smartphones on aircraft is the lithium-ion battery. In September 2016, passengers on an inbound Qantas flight from Los Angeles to Melbourne woke in the early morning to the smell of burning rubber. A business-class passenger had dropped a mobile phone into the innards of their seat. When the passenger moved the seat to try and retrieve it, the phone was crushed, rupturing the battery and generating enough heat to set the seat smouldering. Cabin crew reportedly raced through the plane with fire extinguishers and all ended well. Two years previously a similar incident happened aboard a Qantas flight from Sydney to Los Angeles, also in business class. In that case the phone caught fire, and again Qantas cabin crew saved the day.

The lithium-ion battery is between 2-10 times more energy dense than other battery technologies. That gives them more grunt in a small package, and more power to get you uphill on an e-bike, more shots on your digital camera, more life on your laptop and much longer time on your smartphone. However they have flammable electrolytes and if they're inadequately insulated or if the separators between the anode and cathode are too thin, it's a fire hazard. That's why lithium-ion batteries must be carried as hand luggage on flights, not checked in the hold. Also why many airlines won't carry lithium-ion batteries on cargo flights. A flaming phone in the cabin can be extinguished, that same phone on fire in the cargo hold is a death sentence. Even the powerful lithium-ion batteries Boeing developed for its 787s have had problems. In 2013 the U.S. Federal Aviation Administration grounded the entire 787 fleet of US-based carriers for six months after fires broke out on ANA and JAL 787s, caused by lithium-ion batteries.

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Battery issues have even sent some smartphone models to the dumpster. In 2016, the US Department of Transportation issued an emergency order banning all Samsung Galaxy Note7 smartphone devices from flights in the United States, commencing October 15 of that year. Qantas and Virgin followed suit the next day. A faulty lithium-ion battery in some models meant the Note7 had an alarming tendency to explode in flames even when powered off and unplugged. The smartphone had only been released at the beginning of August 2016. On October 10 Samsung issued a worldwide recall, and ceased production of the Galaxy Note7 a day later. Some 2.5 million had already been sold, and Samsung offered all buyers an exchange or refund.

The risk of smartphone battery fires is acute in business class. When the seat is reclined, it's easy for a phone to slip out of a pocket and into the bowels of a business-class seat. If the seat is moved, the hinged seat mechanism can squash the phone and cause the battery to overheat. It's standard practice for cabin crew to include a boarding announcement telling passengers not to move their seat of they lose their phone, instead call the crew and let them do the finding.

Despite the known risks posed by lithium-ion batteries, back in 2017 the Trump administration banned all PEDs larger than a phone from being transported in cabin baggage on US-bound flights. Anyone flying to the USA from Dubai, Casablanca or eight other airports in the Middle East and North Africa was required to put their tablet or laptop in checked luggage. The ban came at the urging of the US Department of Homeland Security, concerned at the possibility of terrorist groups using electronic devices to smuggle explosives on board aircraft. Showing a similar grasp of science, the UK government then announced a ban on PEDs on flights to the UK originating from Turkey, Lebanon, Jordan, Egypt, Tunisia and Saudi Arabia. Happily, no aircraft became flaming meteorites before sense returned and the bans were lifted.

See also: Australia's airline complaints process is farcical

See also: What to do if your bags fail to arrive with your flight

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