Dutch low cost airline Transavia was forced to cut a flight from Dubai to Amsterdam short recently when one of its passengers would not stop passing gas, causing a row on board.
An argument between two of the suffering passengers and the airline crew ensued, forcing the plane to make an unscheduled landing in Vienna.
Local police and their dogs rounded up all the passengers and ejected them from the plane. Four passengers that were allegedly involved in the dispute have been banned from flying Transavia ever again.
The elderly passenger with the flatulence problem was allowed to remain on the flight.
Two Dutch sisters of Moroccan descent have filed a complaint against the airline. The women were sitting next to two men who made the complaint to flight crew, who also happened to be Dutch but of Moroccan descent.
They claim they had nothing to do with the incident, yet were two of the four the airline banned from flying Transavia.
"The strange thing is that we also had to leave the aircraft. While we did not know these guys at all. We happened to be in the same row, but did not do anything to justify the bizarre behaviour of the Transavia crew. Do they sometimes think that all Moroccans cause problems? That's why we do not let it sit," banned passenger Nora Lachhab told De Telegraaf.
Other passengers on board the flight also claimed that the airline crew overreacted.
However, Transavia is insistent that its crew acted appropriately in reaction to the two sisters, who they allege were verbally abusive, with the airline issuing a statement saying their behaviour was unacceptable.
"Our crew must ensure a safe flight. When passengers pose risks, they immediately intervene. Our people are trained for that. They know very well where the boundaries are. Transavia is therefore square behind the cabin crew and the pilots."
However, an airline spokesperson indicated they are open to talking further with the women over the incident, saying their decision to ban the women may indeed have been a little hasty.
"Such an escalation often has two sides of the story. We would like to hear their experience," she said.