Which city has the best taxis in the world?

London's taxis have been voted the best in the world for the sixth year in a row in an annual global taxi survey.

The affable London cabbies, who go through a gruelling route test known as "The Knowledge" before they can get behind the wheel of a black cab, beat New York and Tokyo in the survey.

"The Knowledge" sometimes takes cabbies up to four years to pass and requires them to know at least 320 "basic" routes.

Melbourne taxis, ranked 10th in 2012, slipped this year to 37th, while Sydney came in at 23rd (up five places) out of 57 cities covered in the survey.

The Aussie cabs were, perhaps surprisingly, beaten by taxi services in Bogota and Mumbai - known for its classic black-and-yellow cabs.

The chief executive officer of the Australian Taxi Industry Association, Blair Davies, said Aussie taxis sometimes get a bad rap.

But he said Australian taxis have lifted their game in recent years and they lead the world in some areas such as wheel-chair accessible cabs, credit-card facilities in cars, security cameras that protect both the driver and passenger, and computerised dispatch.

"Training varies from state to state but the generic things include local road knowledge, scrutiny of driving ability and customer service," Mr Davies said.

"It's important to us that drivers are friendly and stay off contentious matters of conversation such as football and politics, and that they stay off discussions that could be misinterpreted in a sexual context.


"They learn how to deal with people with a disability and to work with assistance animals such as guide dogs.

"Typically, it may take up to three weeks to received their basic training," he said.

"We recognise we are the first point of contact for tourists coming into the country and that we need to provide good service."

The survey, conducted by accommodation booking site Hotels.com, polled 2683 people in 30 countries.

London secured 22 per cent of the votes, New York 10 per cent and Tokyo 9 per cent.

London was the best in five of seven categories in the survey, including cleanliness, knowledge of the area, safety, friendliness and quality of driving.

New York and Bangkok taxis tied for value for money.

New York won out for availability and is expected to maintain this ranking for years because of the introduction of thousands of new green-coloured taxis.

In other findings, the survey found the most common activities in cabs around the world include texting or emailing (19 per cent), sleeping (15 per cent), eating (10 per cent) and kissing (9 per cent).

Australians are more likely to do their hair or make-up (40 per cent) or get on their laptops (30 per cent).

Meanwhile, Hotels.com and the Taxi Council Queensland also surveyed 60 Aussie taxi drivers to see who they ranked as their favourite passengers.

Travellers were ranked across three categories – friendliness, best tippers, and the best to transport.

The Brits won out for friendliness with 16 per cent of the vote, ahead of the Japanese with 15 per cent.

A whopping 50 per cent of drivers said Americans were the best tippers, with Japanese ranking second with 12 per cent of the votes.

Americans and Japanese were also voted as the favourite passengers to transport with 23 per cent of Queensland drivers voting for Americans and 18 per cent for the Japanese.


1 London 22%

2 New York 10%

3 Tokyo 9%

4 Berlin 5%

5 Amsterdam 4%

5 Madrid 4%

5 Mexico City 4%

8 Bangkok 3%

8 Singapore 3%

8 Bogota 3%

8 Las Vegas 3%

8 Vancouver 3%

8 Mumbai 3%

(% = number of votes received in survey)

Source: Hotels.com