Emirates, Qantas look to broaden Frequent Flyer partnership

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This was published 9 years ago

Emirates, Qantas look to broaden Frequent Flyer partnership

By Jamie Freed
Emirates still will not allow reciprocal points transfers between loyalty programs.

Emirates still will not allow reciprocal points transfers between loyalty programs.

Emirates Skywards loyalty program would look to "deepen and broaden" its partnership with

"We are not looking at that simply because we are very integrated between the two frequent flyer programs as we are," he told Fairfax Media on Monday as Emirates unveiled a new partnership with Starwood Hotels & Resorts.

The Starwood deal, called Your World Rewards, will allow 11 million Skywards members globally, including 1.3 million in Australia, to receive bonus points for staying at hotel brands including the St Regis, Westin, W Hotels and Sheraton. It will also allow gold and platinum Skywards members to receive elite check-in, late-check out and complimentary in-room internet at Starwood resorts.

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Mr LaBelle said the partnership was lucrative for Skywards members, as a return flight from Sydney to Dubai with a stay in a Starwood hotel would earn them enough Skywards miles to redeem for a Qantas flight between Sydney and Adelaide and a night in a Starwood hotel.

He said redemptions on Qantas domestic flights were "very popular" with Australia-based Skywards members. Mr LaBelle added Emirates would continue to consider if Qantas frequent flyer members could use their points for upgrades on Emirates flights.

Qantas frequent flyers from Perth, Adelaide and Brisbane travelling to Europe are now unable to upgrade using points because those flights are on Emirates aircraft.

A new deal between Virgin's Velocity loyalty program and Singapore Airlines's KrisFlyer program will allow for reciprocal points transfers from this month, although the exchange rate between the two programs has yet to be announced.

Mr LaBelle said Emirates and Qantas were looking at various ways to improve and strengthen and broaden and deepen the partnership" given it was at the early stages.

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Emirates and Qantas did not begin their wide-ranging alliance until 2013.

The Qantas frequent flyer program has 10.3 million members, dwarfing the number of Skywards members in Australia.

Mr LaBelle said the benefits for Australian travellers of joining Skywards or the Qantas program depended on where they were earning their points.

He said frequent travellers to Emirates destinations, Skywards would make sense while for domestic travel, the Qantas program could be more sensible.

"Individual members choose according to what suits them best," he said.

"We had a very strong base going into the partnership in Australia with our own Skywards base. It has held up quite well."

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